Business Operations Analyst

2 settimane fa


Italia eTeam, Inc. A tempo pieno

Job Title: Business Operations Analyst

At eTeam, Inc., we are looking for a Business Operations Analyst to join our country project teams. The ideal candidate will have experience in process improvement and business change management.

Key Responsibilities:

  • Work as a liaison among stakeholders and SMEs to elicit and communicate requirements for business process changes.
  • Document and present business problems and opportunities in the context of the requirements.
  • Recommend solutions that enable the organisation to achieve its goals.

Requirements:

  • Significant experience of successful Lean / Operational Excellence project delivery.
  • Experience of facilitating workshops and conducting interviews with stakeholders at all levels.
  • Strong interpersonal and communication skills.
  • Numerate and IT literate with a proficient user of Microsoft Office tools.

Cultural awareness and ability to adapt style and approach to the country they are working in. Experience of Process modelling tools (e.g. Visio) and any resource or financial planning tools is desirable.

Additional Requirements:

  • Non-life Insurance experience - particularly in Broking Processes.
  • Operations management experience.
  • Experience in BPO or off-shoring.

Why eTeam, Inc.?

eTeam, Inc. offers a dynamic and challenging work environment with opportunities for career growth and professional development.



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