Luxury Client Experience Specialist

2 giorni fa


Milano, Lombardia, Italia Burberry A tempo pieno

At Burberry, our vision is to empower creative minds to push boundaries and unlock new possibilities. This core belief has guided us since our founding in 1856 and remains central to how we operate today.

We strive to provide an environment where diverse skills and experiences thrive, bringing innovation to everything we do. As a purpose-driven brand, we aim to be a force for good, creating sustainable luxury for customers, driving industry change, and championing our communities.

About the Role

The Luxury Client Experience Specialist builds relationships with Burberry's clients, delivering exceptional personalized service and commercial success. Reporting to store management, this individual will inspire clients by conveying passion for the brand, fashion, and luxury products.

Responsibilities
  • Service and Sales:
    • Meet and exceed individual and store sales targets
    • Inspire clients through storytelling and passion for the brand
    • Provide luxury service and demonstrate expertise in product, fashion, and styling
  • Client Engagement:
    • Build meaningful relationships with clients
    • Work by appointment to provide personalized service and build relationships
    • Capture new luxury clients to grow the client book
Requirements
  • A proven track record in delivering sales and exceeding targets
  • Previous experience in clienteling
  • A strong interest in fashion, art, and culture
  • Strong product knowledge and understanding of store retail operations
  • Fluent in local language; English proficiency is desirable
What We Offer

Individuals who meet the requirements will enjoy a competitive estimated salary range of $60,000 - $80,000 per annum, depending on location and experience. Additional benefits include opportunities for growth and development within a dynamic organization.



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