Front Office Representative

7 giorni fa

Milano, Lombardia, Italia Meininger Hotels A tempo pieno

MEININGER Milano Lambrate

Full-time

We are seeking a highly skilled and friendly Front Office Representative to join our team at MEININGER Milano Lambrate.

Your Tasks:

  • You will be the first point of contact for our guests, providing exceptional customer service and creating a warm and welcoming atmosphere.
  • You will be responsible for managing check-ins and check-outs, ensuring a seamless experience for our guests and optimizing hotel occupancy.
  • You will respond to guest inquiries and provide recommendations on local attractions, activities, and additional services.
  • You will handle operational and administrative tasks, including invoicing, hour registration, and online reputation management.
  • You will work collaboratively with the F&B team to provide exceptional service to our guests.
  • You will be flexible and willing to work a variety of shifts, including weekends and evenings.

Your Profile:

  • You possess initial experience in hospitality and are passionate about delivering exceptional customer service.
  • You have an outgoing personality and enjoy working in a dynamic and fast-paced environment.
  • You are a people person, with excellent communication and interpersonal skills.
  • You are a team player, willing to help your colleagues and tackle challenges together.
  • You have good knowledge of a front office system and are fluent in Italian and English.

What MEININGER Offers:

  • A fair compensation package and benefits.
  • 2 days off to volunteer and extra vacation days for every year with MEININGER.
  • Staff nights at MEININGER Hotels and Friends & family discounts.
  • Access to language courses and employee events.
  • Growth and development opportunities in an internationally expanding organization.

Application:

We welcome candidates from diverse backgrounds to apply. Please send us your CV, and we will review your application.

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