Front Office Representative
7 giorni fa
MEININGER Milano Lambrate
Full-time
We are seeking a highly skilled and friendly Front Office Representative to join our team at MEININGER Milano Lambrate.
Your Tasks:
- You will be the first point of contact for our guests, providing exceptional customer service and creating a warm and welcoming atmosphere.
- You will be responsible for managing check-ins and check-outs, ensuring a seamless experience for our guests and optimizing hotel occupancy.
- You will respond to guest inquiries and provide recommendations on local attractions, activities, and additional services.
- You will handle operational and administrative tasks, including invoicing, hour registration, and online reputation management.
- You will work collaboratively with the F&B team to provide exceptional service to our guests.
- You will be flexible and willing to work a variety of shifts, including weekends and evenings.
Your Profile:
- You possess initial experience in hospitality and are passionate about delivering exceptional customer service.
- You have an outgoing personality and enjoy working in a dynamic and fast-paced environment.
- You are a people person, with excellent communication and interpersonal skills.
- You are a team player, willing to help your colleagues and tackle challenges together.
- You have good knowledge of a front office system and are fluent in Italian and English.
What MEININGER Offers:
- A fair compensation package and benefits.
- 2 days off to volunteer and extra vacation days for every year with MEININGER.
- Staff nights at MEININGER Hotels and Friends & family discounts.
- Access to language courses and employee events.
- Growth and development opportunities in an internationally expanding organization.
Application:
We welcome candidates from diverse backgrounds to apply. Please send us your CV, and we will review your application.
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