Technical Documentation Specialist

3 settimane fa


Bologna, Emilia-Romagna, Italia Docplanner A tempo pieno

Job Description


We are a software company developing a CRM for the healthcare sector, utilized by major healthcare providers in various markets. As part of the international DocPlanner Group, we specialize in digitizing healthcare providers and improving the patient experience.


The Role


We are seeking an enthusiastic Technical Documentation Specialist to join our product team, eager to learn and grow while enhancing our existing knowledge base. You will help ensure the documentation is easy to understand and visually appealing.


Main Tasks



  • Review existing documentation, correcting formatting and/or errors;
  • Suggest improvements for content and layout to enhance clarity and usability;
  • Participate in product meetings and new feature releases, providing valuable input for accuracy in documentation;
  • Organize and streamline documentation in Notion, ensuring consistent formatting and ease of navigation;
  • Produce short videos explaining new features;
  • Post product news on LinkedIn.

Qualifications


We are looking for someone with a curious mindset, open to learning. The ideal candidate should have:



  • 1 year of experience as a Technical Writer or similar role;
  • Enthusiasm, passion, and a strong eagerness to learn and grow;
  • Excellent communication skills, particularly in writing;
  • Proficiency in Notion (nice to have);
  • Advanced level of Italian (as all team members are Italian);
  • Advanced level of English (as most of the documentation is in English);
  • A passion for technology and/or making an impact in healthcare;
  • Spanish a plus (nice to have).

What We Offer


We offer a dynamic and informal work environment, a share options plan after 6 months of effective work, full remote work with the possibility of coming to our offices, additional day off for your birthday, and a close-knit team of professionals willing to share their expertise.



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