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Supplier Quality Assurance Specialist

2 mesi fa

Valenza, Piemonte, Italia Tiffany & Co. A tempo pieno

Work Location: This role necessitates travel throughout Italy, primarily focusing on regions such as Valenza, Vicenza, and Tuscany.

Role Overview: The individual will be accountable for the final quality assessment of jewelry products at supplier locations. This includes ensuring that all items received meet the stringent quality standards and specifications set forth by Tiffany & Co., as detailed in the Merchandise Vendor Manual and specific product requirements.

Key Responsibilities:

  • Conduct thorough inspections of finished jewelry merchandise at external supplier sites.
  • Oversee quality inspections on-site, adhering to established sampling protocols.
  • Maintain productivity standards for inbound quality control inspections and product evaluations, factoring in special projects.
  • Document quality control findings in the JD Edwards Quality Management system, ensuring data accuracy and completeness.
  • Manage the Return to Vendor process for items that do not meet compliance standards.

Travel Requirements: Frequent travel within the region is expected, with a commitment of 80% to 100% based on operational priorities.

Quality Improvement Initiatives:

  • Assist in root cause analysis for quality issues, collaborating with the QA Manager and Supplier Quality Engineer.
  • Monitor the effectiveness of corrective actions through quality inspection data and escalate issues promptly.
  • Engage in virtual product quality reviews with suppliers and design teams to enhance supplier quality.
  • Utilize Tiffany & Co.'s Quality Assurance tools and software as necessary.
  • Work closely with suppliers to optimize development processes, tooling, and inventory management.
  • Create and execute audit schedules, providing suppliers with actionable feedback for improvement.

Inventory Management Responsibilities:

  • Oversee the receiving of merchandise at Tiffany & Co. locations and validate product acceptance at external supplier facilities.
  • Ensure systematic product movement within the quality assurance framework.

Collaboration on New Product Development:

  • Partner with the Lifecycle QA team in New York during the development phases of new products.

Merchandise Testing Lab Duties:

  • Coordinate with suppliers and local managers to submit monthly samples of various metal types to the Merchandise Testing Lab in New Jersey.

Required Qualifications:

  • Bachelor's degree.
  • Minimum of 2 years of experience in Quality Assurance.
  • Knowledge of jewelry.
  • Proficiency in English, both written and verbal.
  • Skilled in MS Office applications, including Excel, PowerPoint, and Word.
  • Strong communication abilities for effective interaction with stakeholders.
  • Flexibility to manage shifting priorities and strong time management skills.
  • Highly organized with attention to detail.

Preferred Qualifications:

  • Graduate Gemologist and/or Graduate Jeweler certification.
  • Experience with JD Edwards or similar enterprise systems.