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Neuromodulation Technical Support Expert

2 settimane fa

Roma, Lazio, Italia Boston Scientific Gruppe A tempo pieno
Job Overview: We are seeking a highly skilled Field Clinical Specialist to join our team. As a representative of Boston Scientific Gruppe, you will work closely with customers to provide technical and educational support for our neuromodulation products. This role requires strong clinical expertise, excellent communication skills, and a ability to work independently in a fast-paced environment.

Responsibilities:
  • Deliver field-based technical support to customers, focusing on case coverage, troubleshooting, and programming.
  • Collaborate with customers to ensure proper use of our products, providing guidance on clinical attributes and techniques.
  • Collect and report required medical documentation, facilitating smooth device operation.
  • Contribute to team sales goals by identifying opportunities for growth and supporting sales initiatives.
  • Develop relationships with hospital personnel to expand our presence within key accounts.
  • Address complex customer concerns through creative problem-solving and collaboration with internal stakeholders.
  • Maintain accurate records of customer interactions in our CRM system.