Spare Parts Coordinator

3 giorni fa


Milano, Lombardia, Italia Byd Europe A tempo pieno
About the Role

The Spare Parts Specialist is responsible for delivering exceptional service to our customers and Service Providers, driving customer satisfaction through best-in-class availability of parts for the European Market. Key responsibilities include maintaining daily contact with Dealers and Service providers, supporting them with information on spare parts specifications, availability, and lead times, managing pricing, and maintaining and improving the spare parts catalogues.

The ideal candidate will possess a Bachelor's degree or higher, with at least 3 years of experience in a technical support, administration, or logistics environment. Proficiency in Italian and English is required, with Chinese language skills being an asset. Strong customer service and business focus, problem-solving skills, and advanced Excel knowledge are essential.

Your Profile
Bachelor's degree or higher
At least 3 years of working experience in a technical support, administration or logistics environment
Italian & English language
Chinese language skills are considered a plus
A strong customer service & business focus
Problem-solving skills especially in supply chain related challenges

Systems Skills
Advanced Excel knowledge
ERP, CRM, MS Office, logistics process management and project management experience
Ability to work under pressure and meet deadlines in a dynamic environment
Strong communication and analytical thinking skills

We Offer
Job in a fast-developing company which embodies sustainable and forward-thinking technology
Performance and experience based competitive remuneration
Commuting allowance when working from the Office
Team building events and employee learning opportunities
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air
We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team



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