Fitness Operations Manager

4 settimane fa


Verona, Veneto, Italia Crunch Fitness A tempo pieno

Job Summary:
The Regional Manager is responsible for ensuring that each club within its area exemplifies the company's culture and values, achieves the desired financial results, and for the flawless execution of company operations, procedures, and programs in place for each club location.
This position also manages each general manager of the clubs within its area and is responsible for ensuring that the appropriate performance management is occurring within each club.

Key Responsibilities:
The Regional Manager will achieve and exceed the Company's sales plans and KPI's (Key Performance Indicators) for the region.
The Regional Manager will actively recruit new GM and FM candidates.
The Regional Manager will routinely do quality control checks in each club in the region to ensure continual training is occurring and following up with improvement if needed.
The Regional Manager will ensure that programs and operational protocols are in place to ensure the achievement of member satisfaction and retention.
The Regional Manager will ensure that each club is following company policies and values as well as health and safety procedures.
The Regional Manager will ensure that management has the appropriate performance management in place to ensure feedback is occurring on an ongoing basis and performance problems are addressed in a timely and appropriate manner.
The Regional Manager will lead by example in the clubs.

Requirements:
Must have 3-5 years of previous experience as a General Manager or Regional Manager in a Fitness Club with multi-site management experience required.
Must have a proven history of success in sales and operations.
Must have a positive attitude, be team-oriented, a good leader, and career-driven.
Computer proficiency, especially in Outlook, Word, and Excel is required.
Should have general knowledge of budgets and cost control.



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