Senior Field Service Engineer for Southern Italy

3 settimane fa


Segrate, Lombardia, Italia Bio-Rad A tempo pieno

Job Summary:


As a Field Service Engineer, you will be responsible for attending customer sites throughout Southern Italy to install, service, and repair Bio-Rad instruments in accordance with SOPs and Health & Safety regulations.


Your role is essential in ensuring our customers receive the best possible support, as well as product training and escalation of more complex issues.


This is a field-based role, and we are looking for someone who is happy to travel around Southern Italy and further afield on occasion.



Key Responsibilities:

  • Install, maintain, diagnose, and repair Bio-Rad equipment at customer sites.
  • Maximise equipment performance and customer satisfaction in accordance with Bio-Rad guidelines.
  • Work with the sales and wider customer support team to keep up to date with workloads and business requirements.
  • Provide training to customers and stay up to date on our product offerings.


Requirements:

  • At least 2 years' experience in a Field Service Engineering role.
  • Customer-facing experience.
  • Excellent time management experience.
  • Fluent in Italian and working level English.
  • IT and networking knowledge.
  • Up-to-date computer knowledge, including MS Office.
  • Full driving licence.


About Bio-Rad:

For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare.


As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products.


We help people everywhere live longer, healthier lives.



Benefits:

  • Life and accident insurance.
  • Private Health Care Services.
  • Employment Pension Plan.
  • Competitive salary.
  • Annual bonus.
  • Annual salary review.
  • Marriage and childbirth impact in insurances.
  • Loyalty award.
  • Employee Referral Program with remarkable referral bonus.
  • Company car with private usage under company global and local policies.
  • Free on-site parking.


At Bio-Rad, we are an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds.


Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.


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