Senior Field Service Engineer for Southern Italy
3 settimane fa
Job Summary:
As a Field Service Engineer, you will be responsible for attending customer sites throughout Southern Italy to install, service, and repair Bio-Rad instruments in accordance with SOPs and Health & Safety regulations.
Your role is essential in ensuring our customers receive the best possible support, as well as product training and escalation of more complex issues.
This is a field-based role, and we are looking for someone who is happy to travel around Southern Italy and further afield on occasion.
Key Responsibilities:
- Install, maintain, diagnose, and repair Bio-Rad equipment at customer sites.
- Maximise equipment performance and customer satisfaction in accordance with Bio-Rad guidelines.
- Work with the sales and wider customer support team to keep up to date with workloads and business requirements.
- Provide training to customers and stay up to date on our product offerings.
Requirements:
- At least 2 years' experience in a Field Service Engineering role.
- Customer-facing experience.
- Excellent time management experience.
- Fluent in Italian and working level English.
- IT and networking knowledge.
- Up-to-date computer knowledge, including MS Office.
- Full driving licence.
About Bio-Rad:
For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare.
As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products.
We help people everywhere live longer, healthier lives.
Benefits:
- Life and accident insurance.
- Private Health Care Services.
- Employment Pension Plan.
- Competitive salary.
- Annual bonus.
- Annual salary review.
- Marriage and childbirth impact in insurances.
- Loyalty award.
- Employee Referral Program with remarkable referral bonus.
- Company car with private usage under company global and local policies.
- Free on-site parking.
At Bio-Rad, we are an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds.
Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.
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