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Customer Service Specialist

2 mesi fa


Milano, Lombardia, Italia Randstad Inhouse - Numero Blu Legnano A tempo pieno
Job Description

Randstad Inhouse - Numero Blu Legnano is seeking a highly skilled Customer Service Specialist to join our team in a Part-Time capacity. As a key member of our Contact Center, you will be responsible for providing exceptional customer service to clients in the Automotive sector.

Key Responsibilities:
  • Provide telephone support to customers in the Automotive industry
  • Perform back-office activities using email, chat, and other tools
Working Conditions:

This is a Part-Time position, working 20-30 hours per week on a rotating schedule from Monday to Friday, 8:00 AM to 1:00 PM, with occasional Saturdays. The work will be performed in a hybrid model, with a combination of on-site and remote work.

Requirements:
  • Immediate availability
  • Previous experience in Customer Service, preferably in the Banking, Automotive, or Insurance sectors
  • Excellent communication and listening skills
  • Empathy and availability to work with customers
  • Ability to handle complex and diverse customer issues
  • Team-oriented mindset and strong predisposition to work in a team
What We Offer:

We offer a 2-month fixed-term contract with excellent opportunities for renewal. The position is classified as a 3rd-level position in the TLC collective bargaining agreement.