Healthcare Informatics Specialist

1 mese fa


Genoa, Liguria, Italia Philips A tempo pieno
Job Title: Healthcare Informatics Specialist

As a Healthcare Informatics Specialist, you will play a critical role in providing technical support and expertise to our customers in Europe. Your primary responsibility will be to act as a subject matter expert, resolving escalated cases in Radiology Informatics systems.

About the Role:

This is a highly collaborative and customer-oriented role that requires strong technical and analytical skills. You will work directly with our customers to troubleshoot informatics solutions at any level, from hardware to software, database, and network. Your expertise will be invaluable in resolving technical barriers that are critical to improving patient diagnosis and saving lives.

Key Responsibilities:
  • Provide technical support and expertise to customers in Europe
  • Act as a subject matter expert, resolving escalated cases in Radiology Informatics systems
  • Collaborate with our Customer Service organization and R&D teams to improve solutions
  • Work with highly innovative software solutions in Radiology Informatics
Requirements:

To be successful in this role, you will need:

  • A Master's or Bachelor's degree in Informatics, Biomedical Engineering, or an equivalent combination of related experience and education
  • 2-3 years of experience in Informatics, especially as a systems administrator
  • Knowledge of IT infrastructure components, including Servers, Storage Appliances, Network Appliances, Security Appliances, and related technologies
  • Additional skills and experience with Database (Oracle/SQL), Microsoft 2012/2016/2019 Server, Hyper-V technologies, and IT-related medical standards (e.g., DICOM, Health Level Seven (HL7), and Integrating the Healthcare Enterprise (IHE))
  • Excellent oral and written communication skills in English
About Philips:

We are a health technology company that is committed to improving healthcare and people's lives. Our purpose is to make a meaningful difference in the lives of others, and we believe that every human matters. If you share our passion for healthcare and technology, and you are looking for a challenging and rewarding role, then this could be the opportunity for you.



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