IT Infrastructure Services Manager

3 settimane fa


Roma, Lazio, Italia Kenvue A tempo pieno

At Kenvue, we harness the power of science to create innovative products that care for the world. We are seeking a highly motivated and experienced IT Site Delivery Lead to join our dynamic regional team. This role is critical in ensuring the delivery of seamless IT support to end-users and maintaining business continuity within our supply chain operations.

Key Responsibilities:
  • Take full responsibility for all IT infrastructure services, both in the office and the manufacturing environment.
  • Ensure seamless delivery, maintenance, and issue resolution to minimize disruption to local operations and supply chain productivity.
  • Manage and standardize the local site's IT infrastructure, including end-user systems, ensuring they are secure and aligned with organizational standards.
  • Maintain knowledge of hardware management, product flows, and lifecycle processes to ensure the IT infrastructure supports ongoing manufacturing operations.
  • Lead site-level IT projects, ensuring they are delivered on time, within budget, and meet quality standards.
  • Serve as the primary contact for local, regional, and global projects involving Technical Services.
Requirements:
  • 2-5 years of experience in delivering IT infrastructure services.
  • Bachelor's degree in IT or equivalent.
  • Qualified in computer science or possess experience-based learning.
  • ITIL qualification supported by best practices and certifications (e.g., ITIL Foundation) preferred.
  • Strong proficiency with Microsoft Office suite.
  • The ability to manage end-to-end troubleshooting of IT hardware, software, networking, and servers.
  • Technical knowledge and experience with servers, network, and infrastructure services.
  • Technical capabilities with devices, printers, tablets, scanning and RF.

Kenvue is proud to be an Equal Opportunity Employer.



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