International Operations Intern

1 settimana fa

Catania, Sicilia, Italia Indie campers A tempo pieno
About Indie Campers

We are a leading campervan marketplace, dedicated to making road trips accessible to everyone. Our digital approach and customer-centric focus have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.

With over one million nights rented through our platform, we have welcomed more than 300,000 travelers from 169 countries. Our comprehensive and expanding array of road trip possibilities include short-term RV rentals, long-term campervan subscriptions, and vehicle sales.

As a company, we are driven by a deep technological focus, which presents exciting and demanding challenges that require top talent and motivation to pursue. We are growing our team and seeking like-minded individuals to join our ever-developing journey.

The Role

We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement, or an internship located in our Depot in Catania.

As an International Operations Intern, you will be representing our brand in person, providing our guests with world-class customer service during the start and end of their road trips. If you enjoy challenges, meeting new people, and fast-paced environments, this position might be your next step.

Responsibilities

Front-office activities:

  • Customer service and sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms, and conditions, and upsell road trip extras.

Back-office activities:

  • Operations handling: Align reservations with available campervans, verify, and prepare campers and road trip extras and kits.
  • Quality control: Maintain campervans in top condition, identify, and act on possible maintenance or repair needs.
  • Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.
Requirements

We are looking for individuals who:

  • Are students or recent graduates in Hospitality, Tourism, International Studies, Business Administration, or a related field seeking an internship;
  • Are fluent in English, have a work permit, and a valid driver's license (mandatory);
  • Likely international environments and meeting new cultures;
  • Possess a natural talent for connecting with people and have a strong customer service orientation;
  • Have a problem-solving mindset, thriving to create solutions, and feeling comfortable getting their hands dirty;
  • Want a dynamic internship where they can put theoretical knowledge into practice.
Indie Commitment

We offer:

  • Compensated internships, with amounts depending on location, country, and region (accommodation not included);
  • Online and on-the-job training to develop relevant skills, such as guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics;
  • International opportunities and the possibility of integration in Indie Campers after the internship.

We are committed to providing a supportive and dynamic environment where you can grow professionally and personally. Are you ready to take the first step in your journey with Indie Campers?

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