Supplier Performance Improvement Specialist

Job Title: Supplier Performance Specialist

Job Summary:

The Supplier Performance Specialist plays a critical role in enhancing the LHD Supply Chain during the contractual relationship. This position assesses the supplier's operational capability to address and resolve problems that could jeopardize or affect the LHD customer programs deliveries of helicopters, spare parts, repairs, and new product introduction.

Main Responsibilities:

• Improve poor performing Suppliers based on key performance indicators (Delivery & Quality KPI's) and stakeholder's inputs impacting LHD Final assembly lines, CS&S, Programs, and business needs.
• Instigate Quality investigations using industry tools and methods such as 8D RCCA's, Get to Green improvement plans, critical supplier program reviews, and escalations.
• Provide leadership during investigations of major problems and special projects focusing on developing strong partnerships with suppliers.
• Lead suppliers through the root cause and corrective action process when supplier rejections are issued.
• Function as liaison between purchasing, engineering, manufacturing, and suppliers to resolve supplier performance issues and provide technical support.
• Lead/assist Supplier Product transitions of critical components when product is resourced or when New Suppliers are on boarded to LHD and support sourcing activities with the P&SC arena.
• Perform rate readiness for new equipment and new aircraft platforms.
• Manage supplier assessments to evaluate suppliers and drive continuous improvements and build strategic partnership and approaches.
• Collaborate with commodity management, quality, engineering, program management teams to ensure suppliers are meeting LH contractual, regulatory, and business program needs.
• Support current production, new product/program through the management of mid-to-long term Supplier Performance Improvement plans and where required Get to Green improvement plans.

Requirements:

• Master's degree in engineering or management engineering.
• Minimum five years' experience either in leading manufacturing roles or continuous improvement roles or Supply Chain manager roles.
• Fluent in English (both spoken and written).
• Disciplined approach to problem solving.
• Proficient in Microsoft Office applications and report writing.
• Familiarity with Continuous Improvements tools: 5S, 8D, and Kaizen event coordination.

Personal Qualities:

• Capabilities to work in cross-functional team environments.
• Good communication skills and a proactive approach to problem solving.
• Interpersonal skills, communication, cross-cultural team work.
• Self-motivated and results-oriented.
• Intercultural awareness.
• Time management.
• Decision-making/problem solving skills.
• Flexible.
• Assertiveness.

Seniority: Senior