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Staff Counsellor

2 mesi fa


Roma, Lazio, Italia Fao A tempo pieno
Job Title: Staff Counsellor

FAO is seeking a highly skilled and experienced Staff Counsellor to join its Health Services team. The successful candidate will be responsible for providing psychological support to FAO employees and their dependents, promoting their mental health and wellbeing, and contributing to a healthy work environment.

Key Responsibilities:
  • Develop and implement the FAO Mental Health Strategy to ensure full coverage of employees and dependents with needed mental health and wellbeing services.
  • Coordinate the design, development, delivery, and evaluation of staff counselling services, including individual and group sessions.
  • Lead a team of counsellors and coordinate all aspects of delivery of psychosocial support to headquarters and decentralized offices.
  • Support and advise regional counsellors in complex cases or critical incidents as needed.
  • Oversee the counselling unit activities, managing the performance of counsellors under supervision.
  • Provide culturally sensitive psychological support to all FAO employees, either in person or via teleconference, and referrals to outside mental health care services as appropriate.
  • Develop a proactive and reactive support programme for FAO Level 3 emergency countries and crisis areas, and provide active psychosocial support during emergencies and/or after critical incidents to ensure continued staff well-being.
  • Deliver workshops, trainings, and information sessions on a wide range of topics, such as stress management, team building, problem-solving, conflict resolution, etc., to employees from diverse cultural backgrounds.
  • Design, review, and implement a Peer Support programme for decentralized offices, contribute to the design of corporate policies and guidelines, and design information booklets/materials to increase awareness of important themes and promote staff welfare.
  • Advise managers, the Human Resources Division, the Security Services, and other institutional partners on assisting employees with stress health issues that may affect work functioning and performance, providing guidance and support to employees and the Organization during organizational changes and critical incidents.
  • Based on identification of risks in the workplace, provide preventative, educational, and information programmes and group presentations on topics including psychosocial health problems, workplace wellbeing, crisis preparedness and response, and other health promotion topics.
  • Contribute to the development of policies and procedural guidelines to improve the psychosocial welfare of staff and managers being deployed to hardship duty stations, including pre/post-deployment briefings and resilience training.
  • Prepare comprehensive reports, plan missions within the allowed budget of CSLH, and organize trainings and other staff counselling activities to ensure the provision of cohesive counselling services.
  • Develop and maintain partnerships with other UN agencies to provide cost-effective coordinated support.
  • Maintain up-to-date, accurate records of client contacts in the Health Services' system (Cority).
  • Participate in inter-agency activities, working groups, or conferences of the UN counselling network, as necessary.
  • Oversee the design and implementation of the concept of Staff Wellbeing Committees in FAO Decentralized Offices in cooperation with FAO Country Teams.
Requirements:
  • Advanced university degree in psychology, psychiatry, or counselling or equivalent with a license/registration to practice in home country.
  • Five years of relevant experience in the field of psychology and staff counselling.
  • Working knowledge (proficient - level C) of English and limited knowledge (intermediate - level B) of another FAO official language (Arabic, Chinese, French, Russian, or Spanish).
  • Competencies: Results Focus, Teamwork, Communication, Building Effective Relationships, Knowledge Sharing and Continuous Improvement.
  • Technical/Functional Skills: Work experience in more than one location or area of work, particularly in field positions, is desirable. Additional training or certification in staff support and traumatic/critical incident stress, as well as a broad range of related fields, such as alcohol/substance abuse, family counselling, facilitation skills, stress management, mindfulness, conflict resolution, and mediation, is considered an asset.
Benefits:
  • Competitive compensation and benefits package.
  • Dependency allowances.
  • Rental subsidy.
  • Education grant for children.
  • Home leave travel.
  • 30 working days of annual leave per year.
  • Pension fund entitlements under the UN Joint Staff Pension Fund.
  • International health insurance.
  • Optional life insurance.
  • Disability protection.
How to Apply:

To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, and language skills. Candidates are requested to attach a letter of motivation to the online profile. Once your profile is completed, please apply and submit your application. Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at https://www.whed.net/. Incomplete applications will not be considered. Personal information provided on your application may be shared within FAO and with other companies acting on FAO's behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks, and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application. Only applications received through the FAO recruitment portal will be considered. Your application will be screened based on the information provided in your online profile. We encourage applicants to submit the application well before the deadline date. If you need help or have queries, please create a one-time registration with FAO's client support team for further assistance: https://fao.service-now.com/hr. FAO is a non-smoking environment.