IT Infrastructure Manager
1 settimana fa
**Key Responsibilities:**
* Maintain a full and working knowledge of hardware, operating systems, and application software
* Ensure that all IT services provided to staff and guests meet the required quality and performance standards
* Coordinate internally and with external vendors, any IT project or implementation to ensure that the hardware requirements are met, network links are acceptable and software installation done correctly and timely
* Support guests, particularly those involved in coordinating meetings and conferences, in ensuring that all their audio-visual and IT needs are met, and that all their IT equipment works to their full satisfaction
* Advise the hotel GM and Financial Controller on recommended IT spend and upgrade requirements
* Be available to support the IT needs of colleagues across all departments
**Qualifications:**
* Knowledge experience in Windows Operating System, both Server and Workstation
* Knowledge experience in networking: IP protocol, VLANs, copper and fiber nets, wifi infrastructures, chromecast and IPTV
* Knowledge experience in Office 365 tools: Word, Excel, Outlook, SharePoint, OneDrive, Teams
* Knowledge experience in Microsoft Active Directory and DNS services
* Knowledge experience in POS equipment (computers and receipt printer's management)
* Knowledge experience in Hardware maintenance (servers, computers, switches, tablets, mobiles...)
* Knowledge experience in Voice Systems (PBX, IP Telephony...)
* Knowledge in Programming languages (scripting in PowerShell) will be a plus
* Knowledge of SAP software will be a plus
**Additional Information:**
* Personal Characteristics: Results oriented individual with a high-energy work ethic who enjoys new challenges and opportunities for personal development. Effective team player as well as task group member. Strong interpersonal skills. Flexible and adaptable personality to work within a dynamic, high performing group and manage moving project priorities and deadlines.
* Education Experience: At least 3 years in similar position. Experience managing IT infrastructure in complex environments. Knowledge of the hospitality IT environment will be a plus. Bachelor's degree in computer science or Information Systems or Computer Technical Engineer.
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