Global Omnichannel Engagement Manager

4 settimane fa


Florence, Toscana, Italia Antal International Network A tempo pieno
Global Omnichannel Engagement Manager

Our client, a leading international pharmaceutical and diagnostics company, is seeking a highly skilled Global Omnichannel Engagement Manager to join their Global Marketing team. This key role will be responsible for developing and executing omnichannel strategic initiatives to enhance customer engagement and experience.

Main Responsibilities:
  • Develop and implement comprehensive omnichannel strategies in collaboration with Brand Managers.
  • Create and manage global omnichannel content initiatives, including marketing campaigns, web platforms, and congresses.
  • Collaborate with Sales and Customer Engagement Team to optimize engagement across all customer interactions.
  • Forge partnerships with diverse global teams to optimize campaign workflows, performance monitoring, and digital transformation.
  • Foster a culture of continuous innovation and improvement within the team.
Requirements:
  • Degree in science/pharma-related field or marketing, with additional relevant digital management certifications.
  • Fluency in English.
  • Minimum 2-3 years of experience in digital field, preferably in the pharmaceutical industry.
  • Profound comprehension of the pharmaceutical industry, including industry dynamics, operations, sales strategies, and marketing initiatives.
  • Strong written and oral communication skills, with high interpersonal and relational skills.


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