Lavori attuali relativi a Multicultural Ambassador - Genoa, Liguria - Costa Crociere S.p.A.

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    {"h1": "Explore Your Potential at Costa Crociere S.p.A.", "p": "Join a multicultural team of passionate, positive, and collaborative people from over 50 countries, all ready to learn and support you. In this global community, everyone belongs and has the opportunity to grow and develop their skills.", "h2": "Key Responsibilities", "ul": [{"li": "Provide...


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    Genoa, Italia Costa Crociere A tempo pieno

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  • Tour Expert

    1 mese fa


    Genoa, Italia Costa Crociere A tempo pieno

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Multicultural Ambassador

2 mesi fa


Genoa, Liguria, Italia Costa Crociere S.p.A. A tempo pieno
Job Summary

We are seeking a highly skilled and multilingual customer service representative to join our team at Costa Crociere S.p.A. as a Multicultural Ambassador.

Key Responsibilities
  • Provide exceptional customer service to guests from diverse backgrounds, ensuring a positive and memorable experience on board.
  • Act as the primary point of contact for guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Collaborate with other departments to ensure seamless delivery of cruise services, including luggage handling, lost and found, and embarkation and disembarkation procedures.
  • Utilize software applications such as MS Office, SAPI, and Oscar to manage work activities efficiently.
  • Participate in a safety-focused work environment, monitoring guest activities during excursions to ensure compliance.
Requirements
  • At least 6 months of experience in customer-facing roles, preferably in hotels or similar positions.
  • Secondary School Diploma or equivalent.
  • Excellent communication and public speaking skills, with proficiency in English (B2 level) and Japanese or Korean (B2 level).
  • Proficient knowledge of Microsoft applications.
Why Costa?

We offer a unique opportunity to explore your potential and embark on a career journey where you can develop your skills and talents in a multicultural environment.

As a Costa Crociere S.p.A. team member, you will be part of a diverse and inclusive community where everyone belongs.