Event Experience Manager

10 ore fa


Roma, Lazio, Italia The Social Hub A tempo pieno

At The Social Hub, we're looking for a dynamic and organized Event Experience Manager to join our team in Rome. This role offers a unique opportunity to work with a innovative hospitality concept that combines student accommodation, co-working spaces, and events.

About Us

We're a game-changing innovator in the hospitality industry, challenging conventions and defining the future of hybrid hospitality. Our company is known for being fun, creative, and inspiring, where everyone can work, stay, learn, and play while being themselves.

About the Role

The Event Experience Manager will be responsible for driving commercial results across all revenue streams, coordinating meeting and event bookings, and managing co-working spaces. You'll develop customer accounts, work within current business strategies, and identify potential opportunities for growth. Your goal is to deliver an exceptional guest experience, ensuring repeat business and loyalty.

Key Responsibilities
  • Develop customer accounts to drive business into TSH Rome and increase market/customer share in all revenue streams
  • Work within current business strategies and recognize potential opportunities for growth
  • Prepare and update correspondence, host meetings with the banqueting department/stakeholders, and maintain an effective follow-up system to secure business and provide after-sales service
  • Assist in the coordination of co-working spaces and compile statistics and reporting for cluster management and commercial teams
Requirements
  • At least 1-2 years of relevant work experience, preferably in hospitality
  • Fluency in Italian and English with excellent communication skills (verbal and written)
  • Living in the Rome area or willing to relocate
  • A positive, can-do attitude towards working in a team and high level of attention to detail
Benefits
  • Competitive salary: €55,000 - €65,000 per year, depending on experience
  • Award-winning workplace with awesome discounts in all properties across Europe


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