Product Assurance Specialist

3 settimane fa


Roma, Lazio, Italia Serco A tempo pieno

Job Summary

Serco is a leading provider of space services, supporting over 50 space missions on behalf of various space agencies and governments. We are now seeking a detail-oriented and proactive Product Assurance Engineer to join our team in Rome, Italy.

About the Role

As a Product Assurance Engineer, you will be responsible for various aspects of software system engineering, including software design, validation, troubleshooting, and interaction with users and industrial partners. You will support the development and operations teams to ensure the effective implementation of system solutions, including automated testing pipelines and technical documentation.

Key Responsibilities

  • Support the integration, validation, and verification of software systems to ensure they meet operational requirements.
  • Provide timely and effective technical support to external users and respond to inquiries related to system operations.
  • Review, update, and streamline technical documentation to ensure smooth communication between the Development and Operations teams.
  • Assist in the solution design phase and collaborate with technical teams to provide insights and improvements.
  • Troubleshoot and solve technical issues, performing root-cause analysis and providing timely solutions.
  • Contribute to the design and implementation of automated testing pipelines, following Continuous Integration and Continuous Deployment (CI/CD) practices.

Requirements

  • Bachelor's or Master's degree in Information Technology, Engineering, or related technical disciplines, or equivalent professional experience.
  • 2-3 years of experience in software system engineering, with a focus on integration, validation, and operational support.
  • Software Testing: Proficiency in developing test plans and writing test reports.
  • Containerization: Experience with containerized applications (e.g., Docker).
  • Operating Systems: Proficiency in Linux/Unix environments, including scripting for automation.
  • Programming: Working knowledge of programming languages such as Python.
  • CI/CD Tools: Experience with code versioning and CI/CD tools such as Git, Jenkins, GitLab, etc.
  • Ability to write and maintain technical documentation, including procedures and system design documents.
  • Familiarity with ticketing systems such as Jira for tracking issues, managing anomalies, and reporting status updates.
  • Strong analytical and problem-solving skills, with the ability to interpret and respond to complex mission data.
  • Ability to anticipate and recognize potential issues.
  • Experience working in environments related to Earth Observation or similar technical fields.
  • Fluent in spoken and written English.
  • Understanding of system engineering processes, including design, validation, and deployment.

About Serco

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. We offer space capabilities across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.



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