Tourism Operations Support Specialist

7 giorni fa


Milano, Lombardia, Italia TN Italy A tempo pieno

We are currently seeking a highly organized and communicative Lifestyle Assistant (Maternity Leave Replacement) to join our Operations Team in Milan.

The successful candidate will be responsible for providing exceptional customer support, managing administrative tasks, and collaborating with colleagues to deliver top-notch service.

Key Tasks:

  1. Answering client calls, emails, and chats in a timely and professional manner
  2. Processing and resolving client requests, including reservation changes and quotations
  3. Searching for and booking travel quotes
  4. Entering and updating customer data on our CRM system
  5. Collaborating with colleagues to ensure seamless delivery of services

Requirements:

  • Fluent English language skills
  • Experience in tourism or hospitality industry
  • Basic knowledge of Salesforce CRM is a plus
  • Strong organizational and problem-solving skills


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