Italian Speaking Customer Support Specialist for Mobile App Services in Greece

4 settimane fa


Bari, Puglia, Italia Patrique Mercier Recruitment A tempo pieno

Patrique Mercier Recruitment is seeking a skilled Italian Speaking Customer Support specialist to join our team in Greece. In this exciting role, you will have the opportunity to provide exceptional support to Italian-speaking customers navigating their digital experiences in Greece.

Your main responsibility will be to deliver high-quality customer support in Italian via multiple communication channels, troubleshooting issues and providing solutions related to mobile app services. You will also educate customers on app features and functionalities, document interactions and feedback for continuous improvement, and collaborate with other team members to enhance overall service quality.

This position offers not only professional growth in a vibrant industry but also the opportunity to immerse yourself in a rich culture and exciting lifestyle in Greece. As a customer support specialist, you will play a crucial role in driving customer satisfaction and loyalty.

Key Responsibilities
  • Deliver high-quality customer support in Italian via multiple communication channels
  • Troubleshoot issues and provide solutions related to mobile app services
  • Educate customers on app features and functionalities
  • Document interactions and feedback for continuous improvement
  • Collaborate with other team members to enhance overall service quality
Requirements
  • Fluency in Italian and English, both written and spoken
  • Previous experience in customer support is highly valued
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to work effectively in a fast-paced environment
  • Willingness to relocate to Greece
  • A passion for mobile technology and customer engagement
  • Team-oriented with a positive outlook
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer and hotel)


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