Customer Service Representative
4 settimane fa
Synergie Italia S.p.a., a leading employment agency, is seeking a Customer Service Representative to fill a position in the Pharma sector.
The ideal candidate will play a key role in supporting the Account Manager in managing customers and acting as the first point of contact for customer inquiries and issues related to order management.
Key Responsibilities:
- Manage communication with customers
- Process orders and monitor order flow
- Cooperate with other departments to deliver exceptional customer experience
- Promote improvements and digital transformation
- Handle complaints
- Ensure application of pricing strategies
Requirements:
- Bachelor's degree
- Experience in the role in structural contexts
- Demonstrated quality awareness
- Curious approach to problem-solving
- Very good knowledge of English (B2/C1)
- Very good communication skills and assertiveness
What We Offer:
- Temporary contract - Maternity leave replacement
- Full-time position, Monday to Friday
- Location: SEGRATE (MI)
- Salary and benefits: Commercio – III° level - 26K
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