Senior Systems Engineer
3 settimane fa
Ribbon Communications Inc. is seeking a highly skilled Senior Systems Engineer to support our Enterprise and Channel account base. As a key member of our sales team, this role will provide technical assistance to our Account Director and is responsible for all pre-sales technical efforts as well as post-sale support on those accounts.
The ideal candidate will have a thorough understanding of Voice over IP standards, applications, and practices, as well as Session Border Controllers and associated standards, applications, and practices. In addition, they will be experienced and knowledgeable in the following areas: Voice: SBC, TDM, SS7, Voice Routing.
Key Responsibilities:
- Provide deep level technical assistance to the regional Account Manager for accounts in Enterprise and Channel partners within the theatre.
- Oversee all Pre- and Post-sales efforts within the assigned accounts.
- Coordinate and proactively provide technical support to ensure that Ribbon solutions are selected.
- Develop and present product and application solutions to potential customers.
- Provide high-level network architecture support and work with the Ribbon Professional Services team to validate customers' architecture.
- Coordinate and lead Service Provider, partner and enterprise lab trials and proof of concepts.
- Interface with Ribbon PLM and Marketing to review and proactively plan for customer requirements.
Requirements:
- Proven sales support experience and established relationships in the industry.
- Thorough understanding of Voice over IP standards, applications, and practices.
- Thorough understanding of Session Border Controllers and associated standards, applications, and practices.
- Experienced and knowledgeable in the following areas: Voice: SBC, TDM, SS7, Voice Routing.
- Ability to work in a fast-paced rapidly changing environment with a hands-on mentality toward assigned tasks and responsibilities.
- Excellent team player looking to make a real impact with strong communication (verbal and written), presentation and interpersonal skills.
About Us:
Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world.
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