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Operational Excellence Manager

1 mese fa

Roma, Lazio, Italia Vodafone A tempo pieno

About the Role

We are seeking a highly skilled and experienced Operational Excellence Manager to join our Vodafone Business Technology Solutions team. As a key figure in our team, you will play a crucial role in supporting the evolution of our operating teams with a data-driven approach.

Key Responsibilities

  • Design and develop a data-based approach and guidelines to keep main assurance indicators under control.
  • Coordinate proactive analysis and anomaly detection.
  • Define process automation on assurance workflows.
  • Oversee H&S process and partner audit.
  • Analyze products in terms of Cyber Security compliancy according to ISO standard-based frameworks.
  • Define Big Deal service model.
  • Manage demand, cost control, and savings thanks to optimization.

Requirements

  • Proven skills and experience (at least 5 years) on automation processes.
  • Experience in data analysis scope.
  • Data-driven mindset and change-driven approach.
  • Understanding of basic programming.
  • Team management experience.
  • Experience in process management and Assurance processes.
  • Experience on Machine Learning algorithms (VIPATH, BLUEPRISM).
  • Experience on AI and ML and their application.
  • Experience on Business Intelligence software (Power BI, Tableau, QLIK, CELONIS).
  • Experience in budget management.
  • Engineering Degree is a plus.

What We Offer

We are committed to attracting, developing, and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognized and rewarded. We actively encourage everyone to consider becoming a part of our journey.