Customer Service Representative

2 settimane fa


Marcianise, Campania, Italia Msx International A tempo pieno

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at MSX International. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and their dealer network.

Key Responsibilities:

  • Provide reception and front office support for participants, trainers, and employees
  • Prepare course access materials, including badges and signature sheets
  • Contact Training Managers to collect information on absent attendees
  • Support registration activities on the training portal (LMS)
  • Check and arrange training materials for trainers
  • Open tickets for facility management and material moving
  • Paper archive signature sheets
  • Contact the Organizational Secretariat for course participant-related issues

Requirements:

  • Desirable degree in Communication or similar
  • Precision and attention to detail
  • Accuracy and personal organization
  • Initiative and independence
  • Excellent verbal and written communication skills
  • High level of computer literacy, especially MS Office
  • Language skills: Fluent Italian and Good English

Working Pattern:

Milan Customer site

What We Offer:

We offer professional growth and a competitive compensation package, which will be discussed during the interview and related to your actual experience and skills gained.

At MSX International, we value our employees and strive to create a diverse and inclusive work environment. We are an equal opportunities employer and welcome applications from all qualified candidates.



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