Business Process Automation Specialist

2 settimane fa


Italia Esker A tempo pieno

At Esker, we are seeking a highly skilled Business Process Automation Specialist to join our team in Italy. This is an exciting opportunity to work with our customers to gather requirements and implement our Web-based document management solutions.

Key Responsibilities:

  • Implement Esker's on-premise software and SaaS solutions as part of a collaborative team.
  • Develop and customize Esker solutions to meet client business requirements using various technologies.
  • Work closely with customers to define requirements, test the application, train end-users, and document product configurations.
  • Troubleshoot issues that arise in the course of configuring solutions and ensure issues are ultimately resolved to the satisfaction of the project manager.
  • Collaborate with sales, research & development, and technical support teams to resolve client issues.
  • Identify improvements to our solutions, processes, or supporting documentation.

Qualifications and Requirements:

  • First experience in a software company or IT environment.
  • Knowledge of relational databases (SAP, Oracle, DB2, SQL Server, XML, ASP, C#) is a plus.
  • Ability to work as part of a team or independently to meet project goals.
  • Excellent verbal, written communication, interpersonal skills, and customer service orientation.
  • Ability and flexibility to travel.
  • Fluency in Italian, with a working knowledge of English.

Benefits:

  • The stability of a large company, paired with the collaborative mindset of a start-up.
  • A dynamic and international work environment.
  • A three-month training program, paid by Esker, in our headquarters in Lyon, France.


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