Business Process Automation Specialist
2 settimane fa
At Esker, we are seeking a highly skilled Business Process Automation Specialist to join our team in Italy. This is an exciting opportunity to work with our customers to gather requirements and implement our Web-based document management solutions.
Key Responsibilities:
- Implement Esker's on-premise software and SaaS solutions as part of a collaborative team.
- Develop and customize Esker solutions to meet client business requirements using various technologies.
- Work closely with customers to define requirements, test the application, train end-users, and document product configurations.
- Troubleshoot issues that arise in the course of configuring solutions and ensure issues are ultimately resolved to the satisfaction of the project manager.
- Collaborate with sales, research & development, and technical support teams to resolve client issues.
- Identify improvements to our solutions, processes, or supporting documentation.
Qualifications and Requirements:
- First experience in a software company or IT environment.
- Knowledge of relational databases (SAP, Oracle, DB2, SQL Server, XML, ASP, C#) is a plus.
- Ability to work as part of a team or independently to meet project goals.
- Excellent verbal, written communication, interpersonal skills, and customer service orientation.
- Ability and flexibility to travel.
- Fluency in Italian, with a working knowledge of English.
Benefits:
- The stability of a large company, paired with the collaborative mindset of a start-up.
- A dynamic and international work environment.
- A three-month training program, paid by Esker, in our headquarters in Lyon, France.
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