Senior Quality Assurance Engineer
1 settimana fa
Job Summary
Schneider Electric Norge AS is hiring a Quality Engineer to ensure the highest quality standards in our products. As a key member of our team, you will be responsible for identifying and mitigating quality risks, collaborating with colleagues, and driving process improvements.
Key Responsibilities
- Develop and implement quality KPIs and targets for Cooling product lines, ensuring all relevant teams understand and adhere to them.
- Analyze field failure data, collaborating with engineering, vendors, supply chain, and manufacturing to identify areas for improvement in design, manufacture, delivery, and installation of Cooling offers.
- Manage PRBs (problem investigations) to understand root causes of field quality problems, using the 8D problem-solving process, with high priority given to safety-related issues.
- Perform Technical Expert (TEX) analysis and create written reports upon customer request.
- Develop Field Service Bulletins to inform service and support teams of issue resolutions.
- Support Customer Care, Sales, and Zone Quality teams to quickly address customer issues, acting as a point of escalation for CCC L4 (Cooling Global Service Team) into the Cooling Line of Business for customer issue resolution.
- Share best practices and knowledge throughout Schneider Electric's quality network.
Requirements
- Bachelor's degree in Engineering discipline required, with 5+ years of relevant experience.
- Knowledge of mechanical, electrical, and control systems a plus.
- Experience in handling multiple problems and working on cross-functional project teams.
- Experience with quality engineering tools and practices, such as process mapping, 8D process, statistical analysis, and statistical software (e.g., Minitab), preferred.
- Lean/Six Sigma and ASQ certification a strong plus.
- Self-motivated, good interpersonal skills, capable of analyzing and solving complex problems through innovative thought and experience.
- Willingness to travel up to 10% to domestic and international locations.
Location
The position will be located in Conselve, Italy.
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