Service Manager

W EXECUTIVE S.R.L. is seeking a highly skilled Service Manager to join our team. As a Service Manager, you will be responsible for coordinating and supervising the after-sales activities of our international branches.

• Develop and implement strategies to improve customer satisfaction and loyalty.
• Manage and coordinate the service operations of our international branches, ensuring that they meet the company's standards and objectives.
• Lead a team of service professionals, providing guidance and support to ensure the successful delivery of services.
• Monitor and analyze service performance metrics, identifying areas for improvement and implementing corrective actions.
• Collaborate with other departments to ensure seamless integration of service activities with other business functions.

• Proven experience in a service management role, preferably in a similar industry.
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
• Ability to analyze complex data and make informed decisions.
• Fluency in English and Italian, with a strong understanding of business operations and service management principles.

• A competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• The chance to work with a talented team of professionals.