Customer Experience Specialist

5 giorni fa


Roma, Lazio, Italia Gi Group S.P.A A tempo pieno
Descrizione del ruolo

La nostra azienda, Gi Group S.P.A., è alla ricerca di una risorsa per il ruolo di Junior Customer Experience CRM - Marketing. Il candidato ideale sarà responsabile della gestione dei processi di relazione con i clienti e con i prospect, coinvolgendo il CRM.

Mansioni e Responsabilità
  • Supporto alla localizzazione degli asset di comunicazione centrali
  • Monitoraggio e reportistica attività CRM locali dei Dealer
  • Supporto nell'estrazione dati e aggiornamento informazioni per la contattabilità dei clienti
  • Supporto al field NITA nell'organizzazione delle attività di telemarketing Sales/After Sales dei Dealer
  • Supporto reportistica Bonus rivolti alla rete Dealer
  • Supporto nella reportistica delle survey sui clienti/rejectors svolte da Dekra
Requisiti
  • Laurea in economia
  • Buona conoscenza del PC (Excel, Word, PowerPoint)
  • Otte capacità analitiche
  • Inglese fluente
Offerta contrattuale

L'azienda offre uno stage di 6 mesi e rimborso spese di 900€.



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