Field Service Technician

2 settimane fa

Cusago, Italia Oerlikon A tempo pieno

Job Summary

The Field Service Technician will be responsible for performing field service, repair, and maintenance work on Oerlikon's thermal spray coating systems, including peripheral devices and sample industrial robots at customer sites. Additionally, the technician will be involved in independent installations of new systems, commissioning, and training at customers.

Key Responsibilities

  • Installation and commissioning of Oerlikon products
  • Preventive maintenance and calibration of Oerlikon equipment and their subcomponents
  • Hard and software upgrades of Oerlikon equipment and their subcomponents
  • Training of internal and external operators and maintenance personnel
  • Independent preparation for all field service activities
  • Support for Technical Customer Support (TCS) for hot-line phone support
  • Preparation of customer-oriented field service intervention documentation as service reports
  • Calibration and preventive maintenance reports
  • Notification of customers, management, and the internal quality department regarding equipment-related safety and security issues

Requirements

  • Electrotechnical or mechanical education
  • Good mechanical and pneumatic knowledge
  • Good knowledge of PC hardware and software setup and network
  • PLC programming and software setup (a plus)
  • Technician/Engineer education (a plus)
  • Intensive travel to Oerlikon customers required
  • Good business English speaking skills
  • Good knowledge of PC work (MS-Office)
  • Open and strong personality with positive and supportive mindset and good communication skills
  • Team-oriented behavior

What We Offer

  • A dynamic global culture and leading market position
  • Development opportunities
  • Competitive salary
  • Robust benefit program
  • Flexible hours or remote work environment available for certain positions
  • Employee bonus program

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