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Senior Account Manager

1 mese fa

Roma, Lazio, Italia Glovo A tempo pieno
About the Role

We're seeking a highly skilled and experienced Team Lead Account Manager to join our Long Tail team at Glovo. As a key member of our sales team, you will be responsible for driving business growth for small and medium enterprises across our platform.

Your primary focus will be on fostering a collaborative and high-performing culture that consistently achieves and surpasses ambitious sales targets. You will lead a team of account managers, providing guidance, mentorship, and support to ensure they meet and exceed their targets.

Key Responsibilities:

  • Lead a high-performing team of account managers to drive business growth for small and medium enterprises
  • Foster a collaborative and performing culture that consistently achieves and surpasses ambitious sales targets
  • Define and pursue the long-term strategy for S&M partners in terms of growth, promotions, advertisement, and operations
  • Creation of reports and analysis to monitor metrics and KPIs through Salesforce tool to enhance overall team efficiency and find opportunities for improvement revenue growth
  • Enhance team skills providing training and mentorship, fostering teamwork, giving regular feedback, encouraging open communication, recognizing achievements, and promoting continuous improvement
  • Cooperate with the acquisition team to better optimize partner life cycle through improved communication and joint strategies
  • Stay up to date with market and competitive developments
  • Contribute actively to the team's development and learn from each other in a supportive environment that allows you to grow, develop, and make a difference
  • Generate best practices and processes which can be replicated across all areas
  • Lead by example in accordance with our values and set high standards for the team

Requirements:

  • Solid experience (5+ years) in fast-paced environments (startup, investment banking, top consulting firms, or top tech companies)
  • Relevant experience leading cross-functional teams with 4+ people
  • Data-driven mentality, taking decisions based on data and using good business judgment when necessary
  • Persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform
  • Good judgment and assertiveness, owning up to mistakes facing any situation with an optimistic approach
  • Extremely curious and have a desire to acquire a deep understanding of new topics
  • Find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking
  • Extremely agile and thrive in ambiguous environments
  • Respectful, kind, and fair
  • All current and former reports speak highly of you as a manager and leader
  • Ambition that makes some people think you're crazy because you are ahead of the edge while inspiring the vast majority
  • Owner, with a natural bias for action, always pushing for things to happen, objective, and deadline-oriented with a hands-on spirit
  • Excellent English and Italian. Spanish is a plus.
  • An empathetic, inclusive, and curious attitude across the business and the industry

We believe driven talent deserves:

  • An enticing equity plan that lets you own a piece of the action
  • Top-notch private health insurance to keep you at your peak
  • Monthly Glovo credit to satisfy your cravings
  • Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year
  • Enhanced parental leave
  • Online therapy and wellbeing benefits to ensure your mental well-being

We thrive on diversity, believing it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations, and all other unique characteristics that make you YOU.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).