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About Us
Marriott International is a global hospitality leader, driven by a passion to delight our guests and make every moment count. We believe in the power of diversity and inclusion, and we're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.
Job Summary
We're seeking a skilled Sommelier to join our team at The Rome EDITION. As a Sommelier, you'll be responsible for creating an exceptional wine experience for our guests, from selecting and pairing wines to providing expert knowledge and recommendations.
Key Responsibilities
- Communicate with guests, employees, and departments to ensure seamless service and meet guest needs.
- Answer guest questions about wine origin, vintage, and style.
- Create, update, and maintain wine lists.
- Pair and suggest wines to complement menu items.
- Attend wine tastings and develop relationships with vendors.
- Request new wines and products.
- Design and implement wine promotions and incentive programs.
- Monitor and replenish wine cellar inventory, equipment, and glassware.
- Conduct vintage and BIN number checks.
- Conduct staff wine tastings.
- Complete opening and closing duties, including setting up supplies and tools, cleaning equipment, and locking doors.
- Inspect storage areas for organization, use of FIFO, and cleanliness.
- Complete scheduled inventories and stock necessary supplies.
- Monitor dining rooms for seating availability, service, safety, and guest well-being.
- Complete work orders for maintenance repairs.
- Issue, open, and serve wine/champagne bottles.
- Secure liquors, beers, wines, coolers, cabinets, and storage areas.
- Follow all state and local laws for serving alcohol responsibly.
- Maintain accurate spill sheet.
Requirements
- Assist management in hiring, training, scheduling, evaluating, and motivating employees.
- Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
- Follow all company and safety and security policies and procedures.
- Report accidents, injuries, and unsafe work conditions to manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Welcome and acknowledge guests according to company standards.
- Anticipate and address guests' service needs.
- Assist individuals with disabilities.
- Thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
- Read and visually verify information in a variety of formats.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move through narrow, confined, or elevated spaces.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
About Marriott International
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.