Customer Success Lead

7 giorni fa


Roma, Lazio, Italia Check Point Software Technologies Ltd. A tempo pieno
Overview

We are seeking a talented Customer Success Manager to join our South EMEA team. This role will be responsible for overseeing the entire customer lifecycle, encompassing onboarding, education, product adoption, expansion, and renewals.

About the Role

This position will serve as the primary liaison for ERM's clientele across South EMEA, ensuring optimal satisfaction and value realization. The successful candidate will champion customers' interests within ERM, influencing product direction and enhancements.

Key Responsibilities
  1. Spearhead customer engagement initiatives, emphasizing the value proposition of ERM's offerings.
  2. Cultivate enduring relationships with customers, from initial onboarding through their journey, fostering business growth.
  3. Gather and channel customer feedback, reinforcing their voice within ERM's framework.
Requirements
  • Minimum 6 years in a customer-centric role within B2B sectors.
  • Comprehensive understanding of the cybersecurity landscape.
  • 4+ years of specialized experience as a Customer Success Manager or equivalent in B2B environments.


  • Roma, Lazio, Italia Miodottore A tempo pieno

    MioDottore, part of Docplanner Group, is a healthcare platform on a mission to make the experience more human. The company has developed digital apps and software solutions for doctors, clinics, hospitals, and patients to streamline the healthcare process.Key features include free doctor reviews, instant online appointment booking, and a network of nearly 2...


  • Roma, Lazio, Italia Mastercard A tempo pieno

    As a Customer Success Manager, Team Lead, you will lead initiatives to support the growth and scalability of the Business Intelligence product suite.You will develop a deep understanding of our product features and functionalities, working closely with our Product team to execute a well-designed onboarding experience and provide ongoing support to our...

  • Customer Success Director

    1 settimana fa


    Roma, Lazio, Italia Tn Italy A tempo pieno

    Social network you want to login/join with: Are you ready to take customer success to the next level? We're on the hunt for a Customer Success superstar, an ambitious, visionary Customer Success Director who will shape the future of some of our specific customer segments and drive exponential growth. As the mastermind behind all Customer Success strategies ,...


  • Roma, Lazio, Italia Miodottore A tempo pieno

    Job OverviewAs a seasoned leader in customer success, you will have the opportunity to shape the future of our customer segments and drive exponential growth. Your mission will be to optimize and elevate every aspect of the customer experience, focusing on efficiency, quality, and scalability.In this role, you will report directly to the COO of Italy and...


  • Roma, Lazio, Italia Mastercard A tempo pieno

    Customer Success Manager Team Lead, Specialised Product DeliveryJoin to apply for the Customer Success Manager Team Lead, Specialised Product Delivery role at Mastercard Processing S.A. Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we're helping build a sustainable economy...


  • Roma, Lazio, Italia Docplanner A tempo pieno

    Key ResponsibilitiesAs our ideal candidate, you'll be responsible for:Strategy and Vision: Develop and implement strategies to improve productivity, streamline workflows, and drive continuous improvement;Process Development and Optimization: Supervise and optimize all processes related to customer experience, focusing on operational efficiency, service...

  • Customer Success Director

    3 settimane fa


    Roma, Lazio, Italia Miodottore A tempo pieno

    Join to apply for the Customer Success Director role at MioDottore . MioDottore, part of Docplanner Group , in a mission to "make the healthcare experience more human" , is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM . We develop digital apps and software solutions for doctors,...


  • Roma, Lazio, Italia Miodottore A tempo pieno

    Join to apply for the Customer Success Director role at MioDottore .MioDottore, part of Docplanner Group , in a mission to "make the healthcare experience more human" , is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM .We develop digital apps and software solutions for doctors,...


  • Roma, Lazio, Italia Miodottore A tempo pieno

    Join to apply for theCustomer Success Directorrole atMioDottore . MioDottore, part of Docplanner Group , in a mission to"make the healthcare experience more human" , is the world's largest healthcare platform, serving patients and healthcare ecosystems in13 countries across Europe and LATAM . We develop digital apps and software solutions for doctors,...

  • Customer Success Manager

    1 settimana fa


    Roma, Lazio, Italia Check Point Software Technologies Ltd. A tempo pieno

    Customer Success Manager - ERM - South EMEACustomer Success | Full Time | Job Id: 22618 ExperiencedWhy Join Us?Check Point Infinity External Risk Management, otherwise known as Cyberint, continuously reduces external cyber risk by managing and mitigating an array of external cyber security threats with one unified solution.Cyberint, a market leader in...


  • Roma, Lazio, Italia Check Point Software Technologies Ltd. A tempo pieno

    Customer Success Manager - ERM - South EMEACustomer Success | Full Time | Job Id: 22618 ExperiencedWhy Join Us?Check Point Infinity External Risk Management, otherwise known as Cyberint, continuously reduces external cyber risk by managing and mitigating an array of external cyber security threats with one unified solution.Cyberint, a market leader in...


  • Roma, Lazio, Italia Mastercard A tempo pieno

    **Our Purpose**- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we're helping build a sustainable economy where everyone can prosper.We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.Our technology and innovation, partnerships...


  • Roma, Lazio, Italia Docplanner A tempo pieno

    Company DescriptionMioDottore, part of Docplanner Group, in a mission to "make the healthcare experience more human", is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM. We develop digital apps and software solutions for doctors, clinics, hospitals, and patients to streamline the...


  • Roma, Lazio, Italia Microsoft A tempo pieno

    As the Customer Success Account Manager- Manager (CSAM- M), you lead a high-performing team of seasoned Customer Success Account Managers (CSAM) that are well versed in cloud adoption, program delivery management practices, and technology trends.This is an exciting role that will help fuel customer success through your leadership with business, customer, and...


  • Roma, Lazio, Italia Mastercard A tempo pieno

    Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...


  • Roma, Lazio, Italia Mastercard A tempo pieno

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Customer Success Manager

    2 settimane fa


    Roma, Lazio, Italia Joinrs US A tempo pieno

    Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT Cybersecurity. We have hundreds of customers in more than 30 countries and we're just scratching the surface. As we expand our product portfolio and global presence, our Customer Success department is hiring a Customer Success Manager to engage and build meaningful...

  • Customer Success Manager

    2 settimane fa


    Roma, Lazio, Italia Nozomi Networks A tempo pieno

    Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT Cybersecurity. We have hundreds of customers in more than 30 countries and we're just scratching the surface.As we expand our product portfolio and global presence, our Customer Success department is hiring a Customer Success Manager to engage and build meaningful...


  • Roma, Lazio, Italia Nozomi Networks A tempo pieno

    At Nozomi Networks, we're building the future of OT and IoT Cybersecurity. We protect critical infrastructure, industrial, and government organizations from cyber threats by providing exceptional network visibility, threat detection, and operational insight. As a Customer Success Strategist, you'll play a crucial role in ensuring our customers achieve their...

  • Customer Success Lead

    3 giorni fa


    Roma, Lazio, Italia 3C Deutschland GmbH A tempo pieno

    Company Overview">Experian has evolved into a global tech company specializing in data and analytics, unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society.We're a member of the FTSE 30, with over 125 years of experience helping economies and communities flourish.Our diverse workforce drives our...