Customer Service Representative Italy
4 settimane fa
Your Key Responsibilities
- Process customer orders via phone, email, and SAP systems.
- Plan and coordinate deliveries, and resolve logistics issues.
- Support the accounts payable and finance department.
- Act as the primary point of contact for the Sales Team.
- Perform administrative and organizational tasks.
- Handle customer complaints and requests.
Your Qualifications
- Knowledge of customer service principles and practices.
- Proficiency in MS Office, with a strong focus on Excel.
- Experience in customer-facing roles, preferably with SAP/ERP systems.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
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