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Satellite Systems Engineer

1 mese fa

Roma, Lazio, Italia Serco A tempo pieno
About the Role

Serco is seeking a highly skilled Satellite & Ground Segment Engineer to join our team in Rome, Italy. As a key member of our Copernicus Services team, you will be responsible for ensuring the smooth operation of our ground segment data flow, monitoring performance, and coordinating with various stakeholders.

Key Responsibilities
  • Operations Performance Monitoring: Track and analyze data flow to ensure completeness and timeliness, identifying deviations from expected performance and reporting findings.
  • Operations Coordination and Support: Plan, track, and manage tasks and activities to coordinate CSC services and data processor maintainers involved in Sentinel-3 mission operations, ensuring smooth communication and managing operations documentation.
  • Anomaly and Maintenance Management: Process and manage anomaly and maintenance reports, coordinating with involved entities and following up until resolution.
  • Customer Interface: Act as the primary point of contact for clients, ensuring smooth communication and alignment between client expectations and services provided by CSC.
  • Support to DEV Team: Support the DEV team for monitoring and reporting requirements, including dashboard development.
  • Reports Preparation: Prepare weekly and quarterly reports on mission performance.
  • Meeting Attendance: Attend and organize meetings, ensuring alignment with decision-making processes.
  • On-Call: Participate in on-call shifts during Extended Working Hours (EWH).
Requirements
  • Bachelor's or Master's degree in Aerospace Engineering, IT, Computer Science, or a related field.
  • Expertise in performance monitoring and reporting, with ability to track, analyze, and report mission performance trends.
  • Strong problem-solving and analytical skills, with ability to interpret and respond to complex mission data.
  • Proven experience in coordinating operations involving multiple services, entities, and stakeholders.
  • Strong organizational and leadership skills to manage complex workflows and ensure seamless collaboration between involved teams.
  • Experience with Atlassian tools, including Jira for action management and Confluence for documentation.
  • English language proficiency (B2 level or higher).
About Serco

Serco is a leading Space Services Provider with thousands of skilled resources that have supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe. We offer space capabilities across the full space lifecycle, from satellite testing to launch services, LEOP to spacecraft operations, and supporting downstream application development.