Help Desk Specialist
2 settimane fa
Job Title: Help Desk Specialist
Company: Lavoropiù S.p.a. Agenzia per il Lavoro
Job Type: Full-time
Location: Sedriano (nearby)
About the Job:
We are seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our clients, resolving technical issues, and ensuring that our clients receive excellent service.
Responsibilities:
- Provide technical support to clients via phone, email, or in-person
- Resolve technical issues related to Windows, Active Directory, and virtualization
- Configure and manage virtual environments
- Manage the lifecycle of incidents and change requests
- Communicate with clients and internal teams to resolve issues
Requirements:
- Degree in Computer Science or related field
- Experience with ticketing management systems
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Patent B and own vehicle
Preferred Qualifications:
- Knowledge of virtualization technologies (VMWare, HyperV, Nutanix, Openstack, Proxmox)
- Experience with Intunes
- ITIL certification (Foundation level)
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
How to Apply:
If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application.
