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IT Implementation Consultant
2 mesi fa
About the Role
Esker is seeking a highly skilled IT Implementation Consultant to join our team in Italy. As a key member of our technical team, you will play a crucial role in implementing our Web-based document management solutions for clients.
Key Responsibilities
- Work collaboratively with clients to gather requirements and implement Esker's on-premise software and SaaS solutions.
- Develop and customize Esker solutions to meet client business needs using various technologies such as end-user interface, reports, and workflow.
- Work closely with clients to define requirements, test the application, train end-users, and document product configurations.
- Troubleshoot issues that arise during configuration and ensure they are resolved to the satisfaction of the project manager.
- Collaborate with sales, research & development, and technical support teams to resolve client issues.
- Identify opportunities for process improvements and suggest enhancements to our solutions and supporting documentation.
Requirements
- First-hand experience in a software company or IT environment.
- Knowledge of relational databases (SAP, Oracle, DB2, SQL Server, XML, ASP, C#) is a plus.
- Ability to work independently or as part of a team to meet project goals.
- Excellent verbal, written communication, interpersonal skills, and customer service orientation.
- Ability and flexibility to travel.
- Fluency in Italian and working knowledge of English.
What We Offer
- A dynamic and international work environment.
- A three-month training program paid by Esker in our headquarters in Lyon, France.
