Customer Support Specialist for Social Media in Lisbon

6 giorni fa

Verona, Veneto, Italia Atlean World A tempo pieno

We are looking for a talented Customer Support Specialist to join our team in Lisbon. This role is an excellent opportunity for someone who is passionate about social networks and enjoys helping others.

About the Role:

As a Customer Support Specialist, you will be responsible for assisting customers with their queries and concerns related to our social media platforms. Your primary goal will be to provide top-notch customer service, ensuring that our clients are satisfied with our support.

The ideal candidate will have excellent communication and problem-solving skills, as well as experience in customer support. You should be proficient in Italian and English, and have a strong understanding of social media platforms.

You will work closely with our team to resolve customer issues, answer questions, and provide product information. We are looking for someone who is proactive, enthusiastic, and has a positive attitude.

Key Responsibilities:

  • Assist customers via email, chat, and phone calls
  • Provide accurate and timely responses to customer inquiries
  • Resolve customer complaints and issues efficiently
  • Develop and maintain a deep understanding of our products and services

About Atlean World:

Atlean World is an international recruitment company that specializes in multilingual markets. We aim to promote multicultural environments and make the candidate's recruitment journey smoother and more enjoyable.

What We Offer:

  • Competitive salary: €1,040 - €1,366 per month
  • Relocation package including flight expenses, accommodation, and Portuguese lessons
  • A supportive and dynamic work environment
  • Ongoing training and development opportunities

How to Apply:

If you are passionate about customer support and want to take your career to the next level, please send us your CV and a cover letter explaining why you would be a great fit for this role.

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