Luxury Brand Ambassador
3 settimane fa
At Miu Miu, we are seeking a highly skilled and charismatic Client Advisor to join our team in Firenze. As a representative of our luxury brand, you will be responsible for fostering relationships with clients and providing exceptional in-store experiences.
Key Responsibilities:
- Welcome and serve clients with a high level of professionalism and courtesy.
- Maintain and develop client relationships through a personalized approach, leveraging CRM and digital tools.
- Proactively engage in cross-selling with all departments to maximize sales opportunities and achieve individual sales targets.
- Stay up-to-date on fashion trends and competitors to provide expert advice to clients.
- Ensure a high level of product knowledge and maintain a visually appealing store environment.
- Deal effectively with customer complaints and liaise with line managers when necessary.
Requirements:
- Fluent spoken Russian and English, with other languages desirable.
- Passion for human relations and sales.
- Problem-solving skills, curiosity, and interest in luxury, fashion, art, and design.
- Experience in building long-lasting relationships with clients.
- Ability to work in a team and independently.
- Excellent communication and interpersonal skills.
About Us:
Miu Miu is a world leader in the luxury sector, operating in over 45 countries with a strong presence in the fashion industry. We value our employees' talent and passion, providing opportunities for growth and development.
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