Luxury Brand Ambassador

3 settimane fa


Florence, Toscana, Italia Miu Miu A tempo pieno

At Miu Miu, we are seeking a highly skilled and charismatic Client Advisor to join our team in Firenze. As a representative of our luxury brand, you will be responsible for fostering relationships with clients and providing exceptional in-store experiences.

Key Responsibilities:

  • Welcome and serve clients with a high level of professionalism and courtesy.
  • Maintain and develop client relationships through a personalized approach, leveraging CRM and digital tools.
  • Proactively engage in cross-selling with all departments to maximize sales opportunities and achieve individual sales targets.
  • Stay up-to-date on fashion trends and competitors to provide expert advice to clients.
  • Ensure a high level of product knowledge and maintain a visually appealing store environment.
  • Deal effectively with customer complaints and liaise with line managers when necessary.

Requirements:

  • Fluent spoken Russian and English, with other languages desirable.
  • Passion for human relations and sales.
  • Problem-solving skills, curiosity, and interest in luxury, fashion, art, and design.
  • Experience in building long-lasting relationships with clients.
  • Ability to work in a team and independently.
  • Excellent communication and interpersonal skills.

About Us:

Miu Miu is a world leader in the luxury sector, operating in over 45 countries with a strong presence in the fashion industry. We value our employees' talent and passion, providing opportunities for growth and development.



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