Senior Business Operations Manager

2 mesi fa

Vercelli, Italia Amazon EU SARL - D68 A tempo pieno
About the Role

This is a key position within the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX) organization, requiring a results-oriented and resourceful individual who can own their responsibilities and establish themselves as a credible partner.

Key Responsibilities
  • Ensure resource (budget and headcount) adherence across MSP CX.
  • Drive best practices in headcount planning and resource allocations.
  • Work with operational stakeholders to drive execution to the plans.
  • Identify potential risks and opportunities, and surface insights to management to improve the health of the business.
  • Highlight misses and direct appropriate closure actions within MSP CX.
  • Standardize and scale best practices and learnings across the organization.
  • Manage the Capacity Planning Program roadmap across the MSP CX Organization that can proactively scale to customer demand in the coming years.
  • Contribute to prepare and drive weekly, monthly, quarterly, and annual business updates and plans such as OP1/OP2, QBR, MBR, WBR, staff meetings, etc. in partnership with management.
  • Support development and execution of Capital Appropriation Requests (CARs) and additional white papers needed for continuity of business operations.
Requirements

The ideal candidate influences successfully, thinks strategically, is a talented writer and a strong organizer, takes initiative, and operates effectively across many teams.

The candidate possesses the ability to own projects, break them down into manageable pieces, manage functional specifications, and deliver them in a successful and timely manner.

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