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Operations Manager, Amazon Logistics

2 mesi fa

Milano, Lombardia, Italia Amazon A tempo pieno

About the Role

We are seeking an experienced Operations Manager to join our team at Amazon. As an Operations Manager, you will play a critical role in ensuring the smooth operation of our logistics network.

Key Responsibilities

  • Manage and develop a team of Area Managers to drive operational excellence
  • Lead operational teams on a shift, deal with issues, and positively impact site performance
  • Analyse shift performance against relevant business objectives, and put in place actions to improve operational efficiency
  • Work closely with other support teams, including HR, Finance, Health and Safety, and Security
  • Design and deliver initiatives across the sites to improve operational performance

A Day in the Life

As an Operations Manager, you will be responsible for leading shifts at one of our operational sites. You will also be the key link between a number of teams, including finance, safety, and operations integration teams.

About the Team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

Our Goal

Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.

Our Team

We are a people-focused and supportive team, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Requirements

  • A degree
  • Relevant experience in people and stakeholder management
  • Advanced proficiency in verbal and written English and intermediate proficiency in the local language
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Relevant experience in key areas of production and supply chains