Technical Support Specialist

3 giorni fa


Bolzano, Trentino-Alto Adige, Italia Alpitronic Americas Llc A tempo pieno

About the Role:

Your primary responsibility will be to ensure the continuous operation of essential IT functions, encompassing operating systems, security tools, applications, and servers. You will be responsible for installing, configuring, and supporting workstation software, hardware, printers, and phones. Additionally, you will implement systems and network design, documentation, implementation, testing, and administration to ensure components meet business needs and work together seamlessly. You will also be responsible for supporting and training employees in using software and hardware, providing technical support when needed, and staying abreast of emerging technologies, hardware, and software to assess their potential impact and relevance to organizational needs.

Requirements:

A Bachelor's Degree in computer science or IT; High School diploma and relevant certifications are a plus. Previous professional experience in IT in a similar position is required. You must have in-depth knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools. A customer- and solution-oriented mindset, ability to work independently and in a structured manner, and excellent knowledge of English are essential.

About Alpitronic Americas Llc:

We offer an innovative work environment in a young, dynamic team, high-tech projects in the future-proof sector of e-mobility, opportunities for advancement in a growing company, a wide range of further training opportunities, an attractive bonus system, and performance-related pay.



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