Senior Sales Associate

1 settimana fa


Milano, Lombardia, Italia Hermès A tempo pieno

Role Overview

The Senior Sales Associate is a key member of the Hermès team, responsible for delivering exceptional customer experiences and driving sales growth. This role requires a strong passion for luxury goods, excellent communication skills, and a customer-centric approach.

Main Responsibilities

  • Develop and maintain a deep understanding of Hermès products, including features, benefits, and pricing.
  • Provide personalized recommendations to clients, ensuring a seamless and memorable shopping experience.
  • Build and maintain strong relationships with clients, identifying their needs and preferences to deliver tailored solutions.
  • Stay up-to-date on product knowledge, market trends, and company procedures to provide expert advice and support.
  • Collaborate with colleagues to achieve sales targets, share best practices, and drive business growth.
  • Contribute to the development of commercial actions and initiatives to drive sales and customer engagement.
  • Ensure compliance with company procedures, policies, and data protection regulations.

Requirements

  • Bachelor's degree in a relevant field, such as fashion, marketing, or business.
  • Fluency in Italian and English, with a third language considered an asset.
  • Proven experience in direct sales, preferably in a luxury goods environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Proficiency in Excel and IT tools, with a strong attention to detail and organizational skills.

About Hermès

Hermès is a world-renowned luxury brand, committed to delivering exceptional customer experiences and driving business growth. We seek passionate and dedicated individuals who share our values and are eager to contribute to our success.


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