Field Applications Engineer

2 settimane fa

Milano, Lombardia, Italia Western Digital Capital A tempo pieno
Job Summary

We are seeking a highly skilled Field Applications Engineer to join our team at Western Digital Capital. As a key member of our sales team, you will be responsible for developing and growing our Enterprise Account base in France and other countries in Europe.

Key Responsibilities
  • Develop and execute sales strategies to meet assigned sales quotas in a defined territory.
  • Manage all technical activities during the sales cycle, including presenting Western Digital storage products and technologies to customers and partners.
  • Assess and understand customer requirements and infrastructure to design appropriate solutions.
  • Identify risks and provide recommendations to implement these.
  • Facilitate, deliver, and manage customer evaluations of the storage system.
  • Convey the message internally to engineering and marketing teams.
  • Coordinate complex technical projects and programs and define project plans and subsequent project management.
  • Drive and lead the whole qualification/PoC process.
  • Conduct hands-on demonstrations of the Platform Solution along with Enterprise HDD's and SSD's.
  • Document final test results and subsequent lessons learned.
  • Develop tight relationships with customer technical personnel which result in incremental opportunities for Western Digital's portfolio.
  • Work hand-in-hand with Engineering and other cross-functional organizations to resolve issues.
  • Develop technical responses to RFIs and RFPs.
  • Work with Ecosystem ISV/IHV in combination with Western Digital's Engineering and Business Development and Marketing Team to prepare storage solutions and maintain strong relationships to create new opportunities.
  • Mentor Sales, Business Development and Marketing Teams.
  • Regular exchange inside worldwide engineering team.
  • Provide customer and market input to Product Management, Engineering, Customer Service, and other pertinent groups within Western Digital's portfolio.
  • Stay updated on major competitive landscape and industry developments to handle customer inquiries on these matters.
  • Explore and analyze different designs and applications to evaluate new opportunities or requirements.
  • Perform hands-on testing of the storage product in customer applications, software, and hardware.
  • Perform technical and benchmark tests.
  • Develop white papers, technical briefs, case-studies, and other tools to be leveraged by the Platforms and eSSD's.
Requirements
  • Minimum Education: Bachelor's in Computer Science/Electronics engineering or equivalent field experience.
  • Experience of Technical Pre-Sales Storage related experience with server/storage vendors preferred.
  • Strong technical skills.
  • Fluent English and French language skills.
  • Highly competent, self-directed.
  • Excellent writing and verbal communication skills.
  • Ability to develop and effectively communicate business cases and justifications to internal and external stakeholders as required to drive business forward.
  • Strong team-player who can collaborate with colleagues.
  • Flexibility to travel.
Knowledge Requirements
  • General storage industry knowledge and understanding; interoperability; competitive landscape.
  • Experience in working with server environment running UNIX, Linux or Windows.
  • Hands-on networking experience and troubleshooting technologies.
  • Expertise in customized storage solutions such as object storage, backup, archive, data migration, storage systems S3, NAS and SAN and application storage provisioning and backup and recovery procedures.

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