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2 mesi fa
We are seeking a highly motivated and detail-oriented Junior IT Support Specialist to join our team at Tyvak International SRL. As a key member of our IT department, you will provide essential support to our IT manager in back-office network activities, ensuring seamless operations and efficient services for our team.
Key Responsibilities- Day-to-Day Support: Provide timely and effective support to our IT manager in managing back-office network activities, ensuring minimal downtime and optimal performance.
- Hardware and Software Support: Troubleshoot and resolve issues related to hardware, software, and networks, ensuring that our team's IT needs are met.
- Service Desk Management: Monitor and manage Service Desk tickets to ensure fast response times and effective resolutions, ensuring that our team's IT needs are met.
- Confidentiality and Precision: Maintain confidentiality and precision in the management of company data and tools, adhering to our internal policies and procedures.
- Protected Categories: Must be a member of protected categories (L.68/99).
- Previous Experience: Minimum 2 years of experience in a similar role.
- In-Person Work: In-person work is mandatory.
- IT Knowledge: Knowledge of common IT practices, network concepts, and distributed systems.
- Soft Skills: Highly motivated, self-starting, enthusiastic, and able to perform duties autonomously, with good stress management, proactivity, and problem-solving skills.
- Background in Computer Science: Background in computer science subjects or related field.
- IT Systems Knowledge: Knowledge of IT systems and applications.
- Microsoft Windows and Microsoft 365: In-depth knowledge of Microsoft Windows, Microsoft 365, and other related technologies.
Salary and benefits are market competitive. This is a part-time position (21 hours per week) with a temporary contract of 12 months, with the possibility of extension.
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