Customer Service Coordinator for Global Retail Partnerships

1 settimana fa


Bolzano, Trentino-Alto Adige, Italia Oberalp A tempo pieno

The Oberalp Group, a renowned management-driven family business, comprises a house of high-quality technical mountaineering brands. With six own brands – Salewa, Dynafit, Pomoca, Wild Country, Evolv, and LaMunt – and partnerships with other sports sector brands, the company offers expertise in communication, sales, and image building.

We are a dynamic team of over 1000 employees in 11 countries worldwide. As adventurers and dreamers, we strive to reach new peaks. Our Customer Service team, responsible for Under Armour, coordinates delivery from order placement to after-sales service, ensuring timely and accurate deliveries.

As the primary point of contact for retailers and customers, you will manage requests, involving relevant parties to resolve issues efficiently. Collaborating closely with the Sales Manager, you will support Sales Representatives in order management. Tasks include managing sales orders, ensuring timely delivery, and meeting customer requirements.

You will also assist the Sales Manager and team in preparing and managing sales campaigns, including sample management, showroom setup, offer preparation, and sales reporting. Your role as the main day-to-day contact for retailers involves addressing their needs, involving logistics and credit management teams as necessary.

To be successful in this position, you should have 2 years of experience in Customer Service, Sales, Supply Chain, or Logistics. Proficiency in Italian is essential, with excellent English skills and German or other languages being an asset. A passion for sports and strong communication skills are highly valued.

This role offers flexible office time, extended parental leave, company kindergarten, thrilling company activities, and generous product discounts. If you thrive in a dynamic international environment with opportunities for growth, consider applying.



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