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WHMCS Product Owner

2 mesi fa

Florence, Toscana, Italia team A tempo pieno

Company Overview

We are a leading European online business services provider, dedicated to offering cutting-edge solutions to our diverse client base. With a strong focus on innovation and customer satisfaction, we are committed to expanding our product offerings and enhancing our market presence.

Position Overview

We are seeking an experienced Product Owner responsible for managing and enhancing our WHMCS platform with a strong focus on consolidation. The ideal candidate will have extensive experience with WHMCS, a solid understanding of hosting and billing automation, and a strategic mindset for unifying functionalities and legacy platforms.

Main Responsibilities

  • Define High-Level Release Plans
    • Schedule major milestones and ensure timely completion.
  • Analyze and Prioritize Requirements
    • Document and prioritize requirements based on input from stakeholders.
  • Maintain and Prioritize the Product Backlog
    • Ensure the product backlog reflects the latest priorities and aligns with business objectives.
  • Collaborate with Development Teams
    • Work closely with development teams and stakeholders to define user stories, acceptance criteria, and other relevant documentation.
  • Act as Primary Point of Contact
    • Provide regular updates and gather feedback to inform future iterations.
  • Monitor Key Metrics and Feedback
    • Identify areas for improvement, scaling, and automation.
  • Provide Training and Support
    • Train internal teams on new functionalities and ensure seamless adoption.

Requirements

  • Proven Experience
    • Proven experience as a Product Owner or similar role, preferably within the domains & hosting industry.
  • WHMCS Expertise
    • Extensive experience with WHMCS and a strong understanding of its capabilities and limitations.
  • Agile Methodologies
    • Strong understanding of Agile methodologies, particularly Scrum.
  • Collaboration and Communication
    • Ability to work effectively with cross-functional teams and communicate complex ideas.
  • Analytical and Problem-Solving Skills
    • Analytical mindset with the ability to translate business needs into actionable requirements.
  • Prioritization and Time Management
    • Ability to prioritize effectively and manage time to meet deadlines.
  • Technical Background
    • Technical background is preferred, with a strong understanding of software development lifecycle (SDLC).
  • Education and Certifications
    • BS Computer Science or Engineering is preferred, and certification as a Scrum Product Owner (CSPO) or similar Agile certification is a plus.
  • Language Skills
    • Fluent English is required.