Logistics Operations Expert
13 ore fa
We are seeking a highly motivated and detail-oriented Sea Logistics Operational Care Expert to join our team in Milan. As a key member of our Operational Care Center, you will be responsible for coordinating transport activities and ensuring seamless logistics operations.
Your Responsibilities:- Create and complete shipment details in our internal data management system, including carrier, vessel, item description, and PO allocation.
- Coordinate with customs agents, hauliers, and carriers to ensure timely and efficient transportation.
- Develop and maintain files for consolidation containers, including Master and Single files.
- Handle shipments in accordance with shipping instructions, national and international regulations, compliance, rate, and routing information.
- Prepare and issue transport documents, invoices, and passive invoice acknowledgments.
- Maximize profits through supplier selection and negotiation.
- Report any operational issues, disputes, or discrepancies to the direct operational report.
- Monitor carrier and supplier performance, escalating any concerns or discrepancies.
- Initiate and resolve rate discrepancies, working closely with Customer Care teams.
- Support Customer Care teams in resolving customer complaints and ensuring a smooth transition from sales to operations.
- Three years of experience in similar roles, specifically import.
- High level of attention to detail, communication, and organizational skills.
- Flexibility and ability to work under pressure.
- Fluent in English.
As a leading logistics company, we offer a dynamic and multicultural work environment, with a strong commitment to diversity, equity, and inclusion. Our benefits package is designed to support your well-being and career growth, including accidental coverage, extra medical insurance, and remote working enhancements. Join our team and be part of a company that values innovation, sustainability, and customer satisfaction.
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