Service Coordination Specialist

2 settimane fa


Genoa, Liguria, Italia Accelleron A tempo pieno

About Accelleron

We're a leading expert in turbocharging, pushing the boundaries of innovation and sustainability. Our team is driven by a shared commitment to excellence, client satisfaction, and collaborative success.

Job Overview

In this role as Service Coordinator, you'll be responsible for supporting and coordinating service work on-site, ensuring it meets Accelleron's and customer standards, procedures, and policies. You'll be the primary point of contact for customers during service job execution.

Main Responsibilities

  • BUILD AND MAINTAIN SUSTAINABLE RELATIONSHIPS WITH CUSTOMERS
  • MANAGE CUSTOMER REQUIREMENTS AND ENQUIRIES EFFECTIVELY
  • ENSURE CONTINUOUS COMMUNICATION WITH STAKEHOLDERS
  • COORDINATE, PLAN, SCHEDULE, AND OVERSEE SERVICE JOBS WITH NECESSARY RESOURCES, SPARE PARTS, AND LOGISTICS TASKS
  • SUPPORT CUSTOMER SATISFACTION MANAGEMENT BY ENSURING ACCELLERON FULFILS CONTRACTUAL OBLIGATIONS AND BUSINESS REQUIREMENTS
  • ENSURE REQUIRED QUALITY IS DELIVERED AND HEALTH, SAFETY, AND ENVIRONMENTAL ISSUES ARE COMPETENTLY MANAGED

Required Skills and Qualifications

To excel in this role, you'll need:

  • an educational background in Mechanical/Marine/Management Engineering
  • some experience in service coordination or a related field
  • very good knowledge of the English language and MS Office
  • a continuous improvement mindset, problem-solving, and strategic thinking skills
  • excellent teamwork abilities and willingness to travel

Additional Requirements

You should have a minimum of 2 years of experience in the marine or power generation sector, specifically in a service coordination role.

Location and Employment Details

This role is based in Genova, Italy, and offers a regular/permanent full-time employment contract with competitive remuneration and benefits.



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